For shipments not directed to Italy, delivery times vary depending on the destination location. On average, the delivery takes place in about 72 working hours starting from the assignment of the goods.
In case of anomalies or delays on the logistics network of our couriers, we will inform our customers by SMS or email.
Upon delivery of the goods to the courier, Fiori di Cipria will send the customer a communication containing the tracking code to be able to monitor the shipment in total autonomy.
Shipping locations not served
Although the system offers a shipping method, it is possible that the specific location is not served by the courier. In this case, Fiori di Cipria will immediately notify the customer and will refund the order in full.
Shipping location with surcharge
For shipments to certain specific locations, a supplement may be required, regardless of the amount of the order. In this case, Fiori di Cipria will immediately notify the customer.