Refund policy

The customer has the right to withdraw from the contract, without any penalty and without specifying the reason within and no later than 14 days from receipt of the product at the address indicated for delivery. The customer can exercise the right of withdrawal by contacting our customer service at

After contacting us, the customer is required to return the product at his own expense to:

Fiori di Cipria

Via Orti 12, Milan (Milan), Italy

ZIP: 20122

Products opened or used as required by international legislation will not be accepted and therefore refunded.

Fiori di Cipria will reimburse the sums paid by the customer in the manner indicated by the same for the purchase. The refund will be made within 7 days of receiving the return after checking the status of the product.